We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent our customers' personal information to third parties under any circumstances.
Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure that you have the current version.
This Privacy Policy explains the following:
- What personal information we collect from you and how we use it
- With whom (if anyone) your personal information is shared
- What safeguards we have in place to protect your personal information
- Other information you should know about your privacy
What personal information does Cozumel Charters gather from me and how is this information used?
When browsing our site, you are not required to provide any personal information unless and until you choose to make a reservation. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). A valid credit card is required to make a purchase on our site.
Making a Purchase
In order to purchase travel and related services through our
site, you must provide us with certain personal information such
as your name, your credit card number and expiration date, your
credit card billing address, your telephone number, your e-mail
address and the name or names of the person(s) traveling (if not
you). We may also ask you for other personal information, such
as your travel dates, or hotel. We require this information so
that we can process, fulfill and confirm your reservations and
transactions and keep you informed of each transaction's status.
If you are making a reservation for one or more travelers other
than yourself, you will need to make sure that each of these
other travelers agrees, in advance, that you may disclose their
personal information to us. For your convenience, we make
certain information about your reservation available to you or
other persons authorized by you to receive such information. For
example, if you forgot your tour date, you or another person
authorized by you may retrieve that information from us after
providing information sufficient in our eyes to confirm your
identity or that such other person is authorized by you to
receive that information.
Automatic Logging of Session Data
We automatically log generic information about your computer's
connection to the Internet, which we call "session data"..
Session data consists of things such as IP address, operating
system and type of browser software being used and the
activities conducted by the user while on our site. An IP
address is a number that lets computers attached to the
Internet, such as our web servers, know where to send data back
to the user, such as the pages of the site the user wishes to
view. We collect session data because it helps us analyze such
things as what items visitors are likely to click on most, the
way visitors are clicking through the site, how many visitors
are surfing to various pages on the site, how long visitors to
the site are staying and how often they are visiting. It also
helps us diagnose problems with our servers and lets us better
administer our systems. It is possible to determine from an IP
address a visitor's Internet Service Provider (ISP) and the
approximate geographic location of his or her point of
connectivity.
Cookies
"Cookies" are small pieces of information that are stored by
your browser on your computer's hard drive. There are many myths
circulating about cookies, but you should know that cookies are
only read by the server that placed them, and are unable to do
such things as run programs on your computer, plant viruses or
harvest your personal information. The use of cookies is very
common on the Internet and Cozumel Charters's use of
cookies is similar to that of such sites as Expedia and Orbitz,
as well as Yahoo!, CNN.com and other reputable online companies.
First and foremost, you can rest assured that no
personal information about you is gathered or stored in the
cookies placed by the Cozumel Charters.com web site and,
as a result, none can be passed on to any third parties.
No personal information about you is gathered
through the use of these types of cookies.
Most web browsers automatically accept cookies. Of course, by
changing the options on your web browser or using certain
software programs, you can control how and whether cookies will
be accepted by your browser. Cozumel Charters supports
your right to block any unwanted Internet activity, especially
that of unscrupulous websites. However, blocking Cozumel
Charters cookies may disable certain features on our site and may
make it impossible to purchase or use certain services available
on the site. Please note that it is possible to block cookie
activity from certain web sites while permitting cookies from
sites you trust, like Cozumel Charters.
Other
From time to time we may add or enhance services available on
the site. To the extent these services are provided and used by
you, we will use the information you provide to facilitate the
service requested. For example, if you email us with a question,
we will use your email address, name, nature of the question,
etc. to respond to your question. We may also store such
information to assist us in making the site the better and
easier to use.
With whom (if anyone) will my personal information be shared?
When you reserve or purchase travel services through Cozumel Charters, we provide to the tour operator, travel agency or other involved third party only that portion of your personal information that is needed for the successful fulfillment of your travel arrangements. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites.
What
safeguards are in place to protect the loss, misuse or
alteration of your information?
All personal information you provide to Cozumel Charters is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
What other information should I know about my privacy?
Cozumel Charters contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Cozumel Charters has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your Cozumel Charters membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.
In addition to the circumstances described above, Cozumel Charters may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Cozumel Charters or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Cozumel Charters or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
This Privacy Policy is effective as of June 21, 2006. We may change or supplement this Privacy Policy from time to time. Any material changes in the way Cozumel Charters uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your personal information (and/or that of other individuals for whom you made travel reservations) from our records by clicking here. Of course, you may always submit concerns regarding our Privacy Policy or our privacy practices via email by clicking here. Please reference the privacy policy in your subject line. Cozumel Charters will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.
Thank you for using Cozumel Charters!